How do I get a personalized fitness app?
It’s simple. All you have to do is choose a plan that fits your business needs, sign up and in a few easy steps provide us with the necessary information to start building you app.
What do I get with my personalized fitness app?
Lean On offers 3 diffrent solutions depending on your business type. Rookie plan comes with a branded web app to help you move you business online and explore the possibilities of online business. With Pro plan you get your own branded iOS & Android app to grow your online business. All-Star plan enables you to get your own custom iOS & Android app with tailor-made features.
How long does it take to create my app?
It depends on the pricing plan you choose. With the Rookie plan you get a branded web app ready in just a few clicks once you sign up. With Pro plan it usually takes 5-7 business days for our team to develop your own branded iOS and Android app. With All-star plan you get your custom iOS and Android app in 5-7 days. with this plan your app is on your own App Store and Google Play developer accounts, so, if you don’t have accounts opened before signing up, it might take additional 7 days to open them. Our team will support you throughout the process.
Can I change my app once it has been published?
Once the app has been published, every pricing plan allows one free design change. For additioanal changes you can always contact our success team to arrange the best offer for you and your business.
What do I need to get my app?
To get your app all you need to do is:
– choose your theme color and highlight color;
– upload images that will be shown on the screens within your app;
– upload your logo our or Lean On will generate the logo for you;
Pro plan and All-star plan also require that you provide basic description of your app and what it offers, as this description will be shown on the app stores where your app is published.
With the All-Star plan your app is published under your unique Apple and Google developer accouts, so you’ll need to set them up. Don’t worry, our team walk you through the process.
Book a demo and our team will guide you through all the features and possibilities your app offers, and if you need any assistance, you can always reach out to us for support.
How will my App Store and Google Play developer accounts be set up?
With the All-star plan your app is published under your unique Apple Developer and Google Developer Accounts. Once you sign-up, our team will contact you and walk you through the process of setting up your developer accounts and provide all the support along the way.
Can I create multiple plans/products in my app?
Absolutely! You can create monthly and annual subscription plans for all the content within your app such as videos on demand (VOD), workouts and workout plans, recipies and meal plans, live-stream events. You can also sell tailor-made plans and offer one time purchases. The full list of the possibilities is available on the Pricing page.
Can I see a platform demo?
You can book a demo here. Our team will guide you through the platform, listen to your needs to show you the app features relevant for your business and how you can use them for best results.
Can I see some examples of apps?
Are there any hidden fees?
No, there are no hidden fees to launch your app. Check out our pricing to choose the perfect plan, or schedule a demo and our team will help you decide what is best for your business.
Will my app work in any country & any language?
Your app will work worldwide, and your clients can dowload and use it no matter where they are, so currently the interface is available in English.
All-star plan comes with an option to translate your app to the language of choice, please contact our sales team at email@example.com for more info.”
How do I manage my app?
Through the CMS (Content Management System) you can manage everything from building your content to assigning tailor-made plans to tracking payments and sales trends. After you sign up, our team will organize a video training for you to help you explore all the possibilities CMS offers and how to use them to manage your app and your business.
Can I charge my clients through the landing page?
Yes, you can charge your clients through the landing page we provide for you (it’s included in the pricing plan you chose). Your landing page is integrated with Stripe to enable you to collect payments.
Do my clients have to pay to use my app?
With Pro plan or All-star plan your app is free for your clients to download from the app stores. If they want to purchase a plan they can do it:
1. on your landing page or your website, and then they will be directed to dowload the app and start using the plan;
2. download your app directly from the App Store or Google Play store and then purchase a plan within the app;
With the Rookie plan your web app is accesible on a URL distribution link you provide to your clients. If they want to purchase a plan they can do it on your landing page, and afterwards they will be directed to your web app.
How do I check payments received from my users?
You can access the payment reports within your CMS (Content Management System).
If my clients experience app issues, who can they contact?
They can report the issue to you via in-app messaging or they can email us directly at firstname.lastname@example.org and our team will troublehoot it.
How do I ugrade to the All-Star plan?
Once you decide to upgrade to All-star plan and launch your tailored-made app, the first step would be to set up your Apple and Google developer accounts, because your app will be published under your unique developer accounts.
When you are ready to get started, contact email@example.com, and our team will guide you through all the All-Star features your business can benefit from. We’ll also walk you through the process of setting up your developer accounts.
How soon can I have my app ready and live for my clients?
It depends on the pricing plan you choose. With the Rookie plan you get a branded web app ready in just a few clicks once you sign up. With Pro plan it usually takes 5-7 business days for our team to develop your own branded iOS & Android app. With All-Star plan you get your custom iOS & Android app in 5-7 days. with this plan your app is on your own App Store and Google Play developer accounts, so if you don’t have accounts opened before signing up, it might take additional 7 days to open them. Our team will support you throughout the process.
You can track the development of your iOS and Android app in the CMS (Content Management System). You’ll be notified once your app is done, and in the meantime you can start building and uploading your content.
What is the maximum video file size I can upload?
300 MB. However, within the All-Star plan you can upgrade this option at additional cost.
Can the app be integrated with my own business website?
Yes, All-Star plan plan comes with that option.
How do my clients get access to my app?
Do I have to sign a contract with Lean On?
When you subscribe to a chosen plan you agree to our Terms of Service that define the duration of contractual obligation for each plan.
What image and video formats can I upload?
Your app supports all the most used formats:
– Image file formats [‘jpeg’, ‘png’, ‘jpg’, ‘svg+xml’];
– Video file formats [‘mpeg4’, ‘mpeg’, ‘mp4’, ‘m4v’, ‘quicktime’];